Contact support staff

Please be sure to visit our frequently asked questions page first. If you have a question not covered there, please fill this form in English and you will get an answer from a support technician, normally within 72 hours or less.

Our developers are interested in learning about every reproducible, specific bug found in our software or services, but incomplete or inaccurate reports waste valuable time. More bugs will be quashed more quickly if you put in as much relevant detail as you can. (If you're not sure about the relevancy, include the detail). Be as specific as possible.