Need help with dumeter.net?

Top questions about dumeter.net

How much does it cost to use dumeter.net?

dumeter.net is currently free for all registered DU Meter users. However, in order to use the service, DU Meter client-side Windows software has to be installed on all computers you want to report to dumeter.net. DU Meter is not free, but a 30-day evaluation version is available on our web site.

Does dumeter.net support non-Windows computers?

Currently, only Windows PCs are supported. However, client software for Apple MacOS and Google Android is under development.

I'm having trouble with DU Meter client software

Please visit DU Meter support site to see solutions for most common DU Meter problems, or to contact DU Meter support staff.

I forgot my password

Get password reset link via email.

I didn't receive email confirmation instructions

Request new confirmation email to be sent to you.

My account is locked due to several invalid login attempts

Get an account unlock link via email.

Can I close my dumeter.net account?

Yes, you can close it at any time. Please visit "Account Settings | User settings" in your dumeter.net dashboard. Beware that all your data will be erased immediately.

Can dumeter.net display what exactly each computer did on the Internet?

No! We do not collect that data, we only collect aggregate network bandwidth utilization totals, not your browsing history or any other details about your Internet usage. We respect your privacy, and would like you to respect the privacy of your children or employees as well.

Do you have other questions not covered here?

Contact our support staff and we will get back to you as soon as possible, usually within one business day or less.